Our Values
We Provide Industry Leading Solutions
What we stand for:
Our mission at IFS is to partner with our clients for service excellence. We listen, we understand and we work with our clients to provide industry leading service solutions.
What we Value
Safety
The safety of our teams, our clients and our working environment is what we value most. To view our Workplace Health and Safety policy.
Great Service
Great service is at the heart of what we provide. We go the extra mile to exceed the expectations of our clients. We believe we are only as good as what we provide to our clients today, making each and every interaction as important as a first impression. We empower our people to take ownership and find solutions.
Communication
IFS is a privately owned company. We look at your current services or current requirements in consultation with you, the client and propose the most suitable options as service solutions – we will be the people that provide you with ongoing solutions thereafter. We do not have an ivory tower and we do not have a list of shareholders that we have to report back to. The people that own the company run the company.
Honesty and Transparency
At IFS, what you see is what you get. We do not have hidden costs and charges. What we promise is what we deliver. Point in time reporting is available to our clients so you know exactly what is being achieved and when. When we discuss the scope of a project, we will give you an honest answer and a definite timeline so you know what to expect each and every time. To view our Mutual Respect policy.
Corporate Citizenship
Our Mission is to continually grow and be recognized as a market leader in the facility support industry. At IFS, we pride ourselves on fulfilling all aspects of facility support services for our clients, ensuring sustainability and the best customized service solutions in line with specific client requirements. IFS offers government and private sector institutions a single point of contact and tailored solutions to a diverse range of facility support services. We are able to offer, through our extensive industry experience, a strategic, client-focused approach to facility support service delivery that is innovative and reliable. Working closely in partnership with our clients to identify and interpret their specific needs and business objectives, we are able to translate these into initiatives and goals. From there, we specifically optimize operational and financial performance, add value, and deliver a solution-focused facility service that is tailored to the needs of your organization.
